Frequently Asked Questions (FAQs)
You can buy any items by two simple ways
Please check your email you will receive an order confirmation email if your order is confirmed. You can also check your order status in “My Orders” by signing in with your email address. You can also find the order confirmation SMS on your mobile too.
We generally try to ship the order within 24 hours of receipt. In case of special promotions, there might be longer shipping lead times due to the nature of promotion. Please check the product page of the particular promotion for more details in that case.
Transit and delivery time may vary depending on your location. Your order expected delivery date should vary between 4-8 days. You can also simply check your estimated delivery date on the checkout page.
Yes. You can. Simply, login with your email id and click on the respective order number to find the details. Once there, click on the tracking number to track your order.
If you have placed an order without providing any email address, then check the order confirmation SMS. You can also track your package from the link shared with SMS.
It might take 24 hours for tracking number to become active. But don’t worry your shipment is on the way and will reach you soon.
If your order is eligible for Cash on Delivery, then you will find the Cash on delivery (COD) option on checkout page after filling in your complete address. Otherwise, you need to pay the amount to confirm your order.
Cash on delivery depends upon the items you selected and the shipping address for your order.
If you have not received any notification after confirmation of your order, please login to your account with your registered email address or do send us a mail to: sales@janakalyanhomoeopathy.com or call us on +918763740528 and we shall update you.
On the checkout page, there is a place to enter the coupon code.
"Free Shipping" offers are sometimes live. You can subscribe to our email to receive offers and promotions from time to time. Whenever free shipping is live, you can avail of free delivery on your purchases.
If you wish to cancel any order, then please go to the order status page from the order confirmation Email/SMS, sent to you at the time of order placed, and request for cancellation. Our team will cancel the order will notify you with the update.
You can also mail us for cancellation at sales@janakalyanhomoeopathy.com or call us on +918763740528. We will do that.
You can pay your amount through
- Credit Card / Debit Card
- Net Banking
- UPI
- Wallet & many more
Your data encrypted with secured payment gateways via TLS (Transport Layer Security). All the details entered by a user like their name, address, and credit/debit card information are used only to process and complete the order.
If any order got canceled after successfull payment, then refund will be initiated on the same day against your order. And usually, it takes up to 5-7 business days for the credit to reflect in your account after initiating refund.
Usually it takes 12-15 days to deliver international shipments. All the details will be shared through your email address and mobile number once your order get fulfilled.
It depends on the courier services available in your country. We use Aramex International, UPS courier services, DHL express and many more.
Our team are always in touch with the Custom's rules and regulations of each and every country and try to avoid custom duties as much as possible for the buyer.
But, if any custom charge is applied to your shipment, then you need to pay this prior to delivery to receive your package.
No. If this is done, then there might be a delay or lost of your shipment.
Dont worry, if this happen, then please let us know. We will creat an invoice with your local currency, so that it will be easy for you to pay the amount. We accept 100 major currencies from all over the globe.
If you have a valid Coupon/Voucher/Gift card, you can redeem them during the checkout process to get an extra discount on your order.
If you have any questions or concerns please email us at sales@janakalyanhomoeopathy.com
we will try our best to assist you in every possible ways.
You can also call us on +918763740528
If you would like a product that is not listed on the website, please place a custom order by emailing us at sales@janakalyanhomoeopathy.com
