Frequently Asked Questions (FAQs)

Order Related FAQs

You can buy any items by two simple ways

  • Simply click on "ADD TO CART" button on product page, afterthat go to the cart page and proceed to checkout and complete your order or contact us.
  • Please check your email you will receive an order confirmation email if your order is confirmed. You can also check your order status in “My Orders” by signing in with your email address. You can also find the order confirmation SMS on your mobile too.

    We generally try to ship the order within 24 hours of receipt. In case of special promotions, there might be longer shipping lead times due to the nature of promotion. Please check the product page of the particular promotion for more details in that case.

    Transit and delivery time may vary depending on your location. Your order expected delivery date should vary between 4-8 days. You can also simply check your estimated delivery date on the product page by entering your area pincode.

    Yes. You can. Simply, login with your email id and go to the order history page under "My Account". Once there, choose the order number that you wish to track to go to the order details page. Click on the tracking number on that page to view your order status.

    It might take 24 hours for tracking number to become active. But don’t worry your shipment is on the way and will reach you soon.

    If you have't received any notification after confirmation of your order, do send us a mail to: sales@janakalyanhomoeopathy.com or call us on +91-8763740528 and we shall update you.

    On the checkout page, there is a place to enter the coupon code.

    If you wish to cancel any order please mail us for cancellation at sales@janakalyanhomoeopathy.com or call us on +91-8763740528.
    You can also send a text message with your order number on +91-8763740528 for order cancellation. We will do that.

  • Please note that an order can only be canceled if it has not been dispatched from our end.
  • Payment Related FAQs

    You can pay your amount through

    • Credit Card / Debit Card
    • Net Banking
    • UPI
    • Wallet & many more

    Accepting payment methods are as

    • Airtel Money
    • American Express
    • Apple Pay
    • Diners Club
    • Discover
    • Freecharge
    • Mastercard
    • MobiKwik
    • Ola Money
    • Paytm
    • PayZapp
    • RuPay
    • Visa
    • COD
    • & many more...

    Your data encrypted with secured payment gateways via TLS (Transport Layer Security). All the details entered by a user like their name, address, and credit/debit card information are used only to process and complete the order.

    If any order got canceled after successfull payment, then refund will be initiated on the same day against your order. And usually, it takes up to 5-7 business days for the credit to reflect in your account after initiating refund.

    If your payment was deducted from the bank account and still your order is not confirmed, then please let us know, we will inspect the case and will creat a new order for you against your payment and process it at the earliest.

    To pay the amount, your bank account/credit card company must support INR currency. If not, then inform us on sales@janakalyanhomoeopathy.com, we will creat a payment link with your local currency. So that you can able to complete your payment and confirm your order.
    Related to International Shipments

    Usually it takes 12-15 days to deliver international shipments. All the details will be shared through your email address and mobile number once your order get fulfilled.

    It depends on the courier services available in your country. We use Aramex International, UPS courier services, DHL express and many more.

    Our team are always in touch with the Custom's rules and regulations of each and every country and try to avoid custom duties as much as possible for the buyer.

    But, if any custom charge is applied to your shipment, then you need to pay this prior to delivery to receive your package.

    No. If this is done, then there might be a delay or lost of your shipment.

    Dont worry, if this happen, then please let us know. We will creat an invoice with your local currency, so that it will be easy for you to pay the amount. We accept 100 major currencies from all over the globe.

    Other Questions

    If you have a valid Coupon/Voucher/Gift card, you can redeem them during the checkout process to get an extra discount on your order.

    If you have any questions or concerns please email us at sales@janakalyanhomoeopathy.com or call us at +91-8763740528. Or you can fill the below contact form and send it to us.

    If you would like a product that is not listed on the website, please place a custom order by emailing us at sales@janakalyanhomoeopathy.com.


    Contact Form

    Have a query or concerns, please fill this form.

    Contact Address :
    JANAKALYAN HOMEOPATHY
    BADAHAT MARKET, KENDRAPARA, Odisha, India
    Email: ✉ sales@janakalyanhomoeopathy.com
    Phone: ✆ +91-8763740528
    GSTIN : 21AJMPH0497D1ZI
    IEC : AJMPH0497D


    our Pharmacy Details :
    JANAKALYAN HOMOEO HALL
    BADAHAT MARKET, KENDRAPARA, Odisha, India
    Drug License No. KEN-603-HR & KEN-483-HW
    ✉ pharmacy@janakalyanhomoeopathy.com